Privacy Policy

Effective: May 14, 2018

We are at Shipcosts and its subsidiaries, understand that your privacy is important to you and are committed to respect and protect your personal data. This Privacy Policy describes how Shipcosts collects, uses and discloses information, and what choices you have with respect to the information.

When we refer to “Shipcosts”, we mean the Shipcosts AS entity that acts as the controller or processor of your information.

Applicability of This Privacy Policy

This Privacy Policy sets out how Shipcosts uses and protects any information that you give Shipcosts when you use this website and the associated Shipcosts’s mobile and desktop applications (collectively, the “Services”), and other Shipcosts’s websites (collectively, the “Websites”). Should we ask you to provide certain information by which you can be identified when using the Websites and the Services, then you can be assured that it will only be used in accordance with this Privacy Policy.

Shipcosts may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Information we collect

We may collect the following information:

  • Name and job title
  • Contact information such as email and phone number
  • Demographic information such as postcode, preferences and interests
  • Company names and mailing addresses

Shipcosts collects personal information on certain areas of the Sites when you register for company blog updates and our newsletters. By registering for Shipcosts’s newsletters or updates, you agree to receive the correspondence to which you have subscribed at the e-mail address that you provided at registration. By sending us the request for quotes you provide us your contact details so we can reply to you. 

How we use the information we gather

We require the above information (other than Client’ account data) to understand your needs, and provide you with a better service, and in particular:

  • For internal record keeping
  • To improve the Services
  • To send you periodically promotional materials about new products, offers or company updates, using your email or mailing addresses which you have provided

Shipcosts also uses your personal data to fulfil your requests for information, personalize content that you view or receive on the Sites, evaluate and improve our services, distribute newsletters and updates to you, analyze the Sites’ performance and functioning, prevent fraud, enforce our terms of use, comply with all applicable laws and corporate reporting obligations or enforce Shipcosts’s agreements. We may keep any of your personal data on file and use it to contact you.

The personal data we collect may be used where we have your specific consent to do so, or where Shipcosts has a legitimate interest in or other legal basis for processing such information. In some situations, the collection of personal data may be required for the operation of the Sites or to provide certain services or products.

With regards to Client’ data, if you use our Services, for example, our web-application, you need to create your account and therefore, give us your personal data, such as names, job titles, company names, contact information, billing details. If you choose to withhold any personal information requested by us, it may not be possible for you to gain access to certain parts of our Websites and Services, or for us to respond to your query. 


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Despite these precautions, however, Shipcosts cannot guarantee that unauthorized persons will not obtain access to your personal data.

How we use Cookies

Shipcosts may use first and third party Cookies and Other Tracking Technologies to manage our Sites and our Services and collect analytics about how you use them. The information provided throughout this Privacy Policy about cookies also applies to these other tracking technologies. See more details at our Cookies Policy.

Data recipients and data transfers

Shipcosts will not intentionally disclose or transfer your personal data to third parties without your consent, whether for such third parties’ own marketing purposes or otherwise, except as follows.

We may disclose information about you:

  • If we are required to do so by law or legal process;
  • To law enforcement authorities or other government officials;
  • When we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity;
  • To prevent fraud against Shipcosts, our subsidiaries, affiliates and/or business partners;

Link to third-party sites

Shipcosts may provide links to third-party websites or information as a service to our users. If you use these links, you will leave the Sites, and you should note that we do not have control over that other website or the information contained therein, and Shipcosts shall not be responsible or liable for your use thereof. Such use shall be subject to the terms of use and privacy policies applicable to those sites. We recommend that you consult the privacy statements of all third-party websites you visit.

Data retention policy

Shipcosts retains personal data, as necessary, for the duration of the relevant business relationship. We may also retain personal data for longer than the duration of the business relationship should we need to retain it to protect ourselves against legal claims, use it for analysis or historical record-keeping, or comply with our information management policies and schedules, but not more than 6 months after the relationship is finalized. If you request that we delete your personal data, Shipcosts will make reasonable attempts to delete all instances of the information in their entirety. For requests for access, corrections, or deletion, please use the contacts below.


The Sites are not designed for or directed at children 13 years of age or younger, and Shipcosts does not intentionally collect or maintain personal data about anyone under this age.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following way: If you previously agreed to us using your personal information to create an account or for direct marketing purposes, you may change your mind at any time by writing to or emailing to us at

You have the right to request access to the personal data that we have collected about you for the purposes of reviewing, modifying, or requesting deletion of the data. You may also have the right to request a copy of the personal data that we have collected about you and to have any inaccuracies in that data corrected.

If you would like to make a request to access, review, or correct the personal data we have collected about you, or to discuss how we process your personal data, please contact us at To help protect your privacy and security, we will take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your personal data. We will make reasonable attempts to promptly investigate, comply with, or otherwise respond to your requests as may be required by applicable law.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

Contact us

If you have any questions about our Privacy Policy, please contact us at:

Shipcosts AS

Dronningens gate 5/7

3211 Sandefjord

+47 46 21 46 33

We would love to hear from you
We use your name, company name and email address to contact you with an answer to your request. We will not share or sell the information to any third party without your consent.